In a fast-changing, uncertain environment, leaders and their organizations can build resilience by practicing equanimity, the ability to stay balanced no matter what happens.

Some things are just out of our control. My nephew lamented on Facebook, “Patience is a virtue…that I don’t have right now”. Here are practices we can take up to “untangle” ourselves while we are waiting.

Our unconscious mental biases influence our decisions. A quick list of the six that put your outcomes at the highest risk and suggestions of how to work with them.

Safely scale customer-facing empowerment while avoiding chaos. Wisdom from leaders in hospital operating rooms, military theatres, and software development.